Amend, Add AND/OR Remove Buyer Feedback Codes

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This article explains how you can view, add/remove buyer feedback codes to be used in your account for buyers leaving feedback. You can add as many codes as you like into this section. All of your buyers use the same global feedback code list.


By default, LeadByte will contain standard Buyer Feedback codes that can be used. However, you can amend, add and/or remove Buyer Feedback codes in LeadByte and tailor them to your liking, or to align with your Buyer's glossary.

Firstly, head to Campaigns>Settings>Lists>Buyer Feedback

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Here, you can amend, add and/or remove Buyer Feedback codes.

Amend

Select Image 2022-09-20 at 3.37.03 PM on the code you wish to amend. Then rename the Name and Reference to your liking. Please note that it is important to remember that the Reference that your Buyer will use to prompt the Name on the returned lead. 

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Add

Select Image 2022-09-20 at 3.44.22 PM and then enter the relevant Name and Reference. Once entered, scroll down the list and click Image 2022-09-20 at 3.43.27 PM to confirm your changes. Please note that it is important to remember that it is the Reference that your Buyer will use to prompt the Name on the returned lead. 

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Remove

Select Image 2022-09-20 at 3.45.56 PM on the Buyer Feedback code you would like to remove from your list, ensuring you click Image 2022-09-20 at 3.43.27 PM to confirm your action. Please note that any deleted codes are non-recoverable.

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Please raise a support ticket if you require any further assistance.

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