Account limits notifications

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This article goes over where you can view your account's current limits on monthly lead amounts / campaign limits. It also explains how you can request an upgrade on these limits.


Each account in LeadByte has a limit on the number of Campaigns, Buyers, Webhooks and Deliveries you can create (unless you pay for an unlimited account). 

Accounts are also restricted on the monthly lead volume and lead storage (unless you pay for an unlimited account).

Your campaign limit is for currently active campaigns, allowing you to de-activate unused campaigns so you can create a new campaign, without needing to increase your campaign limit amount.

 

Email notifications

We send out email notifications to alert you when you're getting close to your limit.

Campaigns, Deliveries, Webhooks and Buyers will alert you when your limits are below 25 available, then intervals of 10, 5 and finally when you have run out.

Monthly lead volume and lead storage will alert you when you have hit 90% of your limit and then when you have hit your limit.

 

Below is an example for a Campaign alert:

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Checking your own limits

You can check your own account limits by hovering over you user icon and clicking "My Account"

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… or going direct to the link below for your own account:

https://{SUBACCOUNT}.leadbyte.com/account 

 

Scroll to the bottom of the page, on the bottom left you can see your account's limits.

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Increasing your account limits/Removing account restrictions

Upgrades should be handled by submitting a support ticket so all upgrades and account amendments are tracked.

Raise a ticket through the platform or email us for more information on this process. Please ensure you include your required amendments in your request.

e.g. - I have run out of campaigns, I need 3 more adding to my account. 

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