When a phone number is cleaned via our HLR service you will be provided with a status code. See below for a break down of each status:

You have the option to "allow" certain temporary errors when setting your validation up.

By checking this option you will be accepting leads where at the time of the request the phone was absent or unavailable. This typically means the phone was switched off / in a low network coverage area or temporarily disconnected.

Any messages shown do NOT mean the mobile number is invalid or is a permanent error.

Here is a breakdown of the codes:

1 - EC_ABSENT_SUBSCRIBER_SM - Mobile device switched off or in low signal area

2 - EC_ABSENT_SUBSCRIBER - Mobile device switched off or in low signal area

3 - EC_CALL_BARRED - Barring of the service was imposed by the operator i.e. unpaid bill

4 - EC_SYSTEM_FAILURE - Message rejected due to network or protocol failure (could be a communication issue)

5 - EC_SM_DF_memoryCapacityExceeded - SMS delivery failure with detailed reason as follows:  memory capacity exceeded; Equipment not SM equipped

6 - EC_NO_RESPONSE - Response packet not received from remote peer

7 - *EC_NNR_noTranslationForThisSpecificAddress

8 - *EC_NNR_MTPfailure

9 - *EC_NNR_networkCongestion


*Nonsensical error generally returned when an issue occurs on a signaling level, operators end, connectivity issues etc.

HLR Coverage 

The following countries do not support LIVE HLR

The following counties provide partial Live HLR